Doug's Sounding Board


Customer service

I’m cleaning off my desk and I found a card from cdbaby from when I ordered a CD some time ago. It’s not part of their standard practice, cards don’t come with every order, but this card makes sure I will never forget them as an option when I’m looking for music.

I don’t remember the prompt in the checkout process that led to the card, but I remember what I wrote: “Send me a limerick.” The card contains “limerick” printed on a blank label-sticker stuck to the inside.

That’s customer service!

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